New Zealand Delivery Details

New Zealand Delivery 

Please allow 1 to 3 business days within main metro areas in New Zealand. Please note that rural addresses can occasionally take an extra 2-3 days for delivery. 

There may be delays on your parcels due to the high volumes of freight currently in the courier networks. 

Click and Collect

Independently You is solely an Online Retailer, and due to Health and Safety risks, our warehouse is not open for browsing. We do however, offer FREE Click and Collect services to local customers. 

Click and Collect is open Monday - Friday between 9am - 3pm.

Click and Collect Steps:

Step One: Order online as usual.

Step Two: Select Click and Collect as a delivery method at checkout. 

Step Three: Wait until you get an email/text saying that your order is ready for collection this is generated when we pack your order. Please do not come to collect before this, as your order will not be ready. Most of the time, orders before 2pm will be ready the next day

Step Four: Park at the Brolly Sheet guest carpark or if full stop outside the warehouse door

Step Five: Head to our warehouse with your order confirmation to collect your items - please remember to bring ID with you.

We are located at 19B Orbit Drive, Rosedale. 

Click and collect is open through our warehouse entrance. Please phone our customer service team on 0800 276 559 for product enquiries.

Courier Service

We use NZ Post and a signature is required. If you are not home they will leave a card for you to organise a redelivery time.

Delivery to a Post Office Box

Your parcel will be delivered to a Post Office Box with Non-Expedited delivery only. 

Tracking courier items

You will receive a tracking number in your shipping confirmation email which you can use to track your order at www.nzpost.co.nz

Rest of World

Sorry, IndependentlyYou.co.nz only delivers to New Zealand at the moment. If you are located in Australia, please shop through our link below:

Australia (Independently You) - www.IndependentlyYou.com.au